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Homeowner’s Manual & Warranty
Construction Management By: Bryn Mawr Corporation Homeowner’s Manual & Warranty Table of Contents2. The Walk-Through Inspection 5. Walk-Through Inspection Checklist 6. Reporting Procedures – “Service Request” Form 1. IntroductionThank you for choosing Park Pointe for your home. In order to make this transition as effortless as possible, we have prepared this Manual and Warranty for your review. It contains important information on the maintenance of your new residence and valuable tips on caring for your floors, ceramic tiles, etc. We urge you to read these pages carefully prior to the walk-through and review them from time-to-time. We believe this manual will help you in protecting your investment. We wish you many happy years in your new home. The walk-through generally occurs the day before or the day of the closing. During the inspection of your completed home, we will discuss items that require correction, if any, and resolve how and when the corrections will occur. We have prepared a walk-through checklist to help everyone through the inspection process. A sample of the checklist is included in this manual. We will attempt to correct all listed items within a short time after your walk-through appointment. We warrant that, in the event of a defect covered by this warranty, we will repair or replace the defective items as soon as possible after you report the defect in writing. We are not obligated to spend any more than the original price of the specific component to be repaired or replaced. “Service Request” forms will be provided to the homeowner. Time required for completion of repairs depends upon the coordination and cooperation between our main office, all of our subcontractors and the homeowner’s time schedule. The time frame in which action can be taken may be affected by factors such as weather, material shortages, and labor stoppages. Except in the event of an emergency, “Service Request” forms must be filled out and faxed to our main office so that we may respond to your service requests. All requests must be in writing listing the deficiency, your home and business telephone numbers, and the hours when an adult will be present in your home. We cannot enter your home unless an adult, someone 18 years of age or older, is present. Service calls will be made Monday through Friday, from 8:00 a.m. to 3:00 p.m., no evenings or weekends. Prior to your walk-through carefully review this manual to familiarize yourself with some of the features of your home and those items to which you must give special attention. Manufacturer’s warranties and maintenance information will be given to you at the time of the walk-through. You will be shown the location and instructed in the operation of all equipment and appliances. 3. Effective Date of Warranty is defined as the closing date, first title transfer or the date you or anyone else first occupied the home. The warranties set forth in this Warranty booklet are made by Park Pointe Development to the original homeowner concerning certain components of your new home. This Warranty is not transferable. Defect is defined in each instance as a failure to meet the Construction Quality Standards for workmanship and systems as set forth in this agreement. A Structural Defect is defined as actual physical damage to the designated load-bearing elements of the home caused by failure of such load-bearing elements, which affect their load-bearing functions to the extent that your home becomes unsafe, unsanitary or otherwise unlivable. All four parts of this definition must be satisfied in order for a condition to qualify as a structural defect.
The designated load-bearing elements that are covered are:
5.
Walk-Through Inspection Check List- 7 pages- click below Click below to make your request on line:6. PARK POINTE WARRANTY REQUEST FORMVerbal requests will not be processed. You may mail this request to: Bryn Mawr
Corporation Date of Request: _________________________________________ Homeowner’s Name: _________________________________________ Address: _________________________________________ _________________________________________ Daytime Telephone #: _________________________________________ Evening Telephone #: _________________________________________ Hours Available: _________________________________________ The name of the adult who will be present to grant access to your home: ____________________________________________________________ Describe the defect in need of repair: _________________________________________ Signature of Owner: ___________________________ 7. Warranty TermsWe warrant those elements of your home contained in the “Warranty” section of this manual subject to certain limitations and exclusions. Taken together, these provisions constitute the entire warranty. Other than those items defined as covered under this Warranty, we make no additional warranty, representation or undertaking of any kind (either expressed, implied, oral or written), nor are any persons such as subcontractor, broker or other representative authorized to do so on our behalf. This Warranty does not cover any person or entity other than the original owner of the property. This Warranty does not cover any consumer products, which may be furnished with your home (such as, but not limited to, any refrigerator, freezer, trash compactor, range, oven, kitchen center, dishwasher, oven hood, ice maker, intercom, fire alarm, smoke detector, fire detector, garage door opener, gas meter, electric meter, air conditioner, paddle fan, whirlpool bath and other items considered consumer products under applicable law.) We make no warranty on any such consumer product, either expressed or implied, including any implied warranty of merchantability of fitness. We do not adopt any warranty of any consumer products by any manufacturer, installer, and/or other supplier thereof. We do not assume responsibility for any incidental, secondary or consequential damages arising from, relating to or caused by any defect in your home or any defect in any consumer product furnished there with, regardless of whether the defect is covered by this warranty. (For example, if your sink overflows due to a condition covered by this Warranty, we cannot accept responsibility for repairing or replacing any of your property that might be damaged by the water.) The warranties described in the defined warranty paragraphs of this booklet are made by us in lieu of any other warranty on the home, expressed or implied, including by not limited to, any implied warranty of merchantability, habitability, quality or fitness for a particular purpose. This Warranty does not cover any part of your home other than the components that are specifically described in the defined warranty paragraphs of this booklet. This Warranty does not apply to ordinary wear and tear, to any defect arising from the improper or negligent use of the various components in your home, to neglected maintenance issues, or any defect arising from any other act or circumstance beyond our control. This Warranty is not an insurance policy. You should have homeowner’s insurance. This Warranty is not a maintenance agreement or service contract. 8. Items Covered By This WarrantyDeficiency, Construction Standard and Builder/Warrantor Responsibility The following Construction Quality Standards are standards that have been developed and accepted by the residential construction industry in general. This Warranty covers only those defects that first occur during one year from the Effective Date of Warranty, the date you closed on your home. This Warranty covers such items as contained on your walk-through punch-list. We will try our best to match and replace with homebuyer’s original choice of colors and materials, except where homebuyer custom-ordered items. We cannot be responsible for discontinued items, changes in dye lots, colors or patterns, or items ordered outside of the original construction. This Warranty does not apply to any manufactured item such as appliances, fixtures, equipment or any other item covered by a manufacturer’s warranty, nor does in cover systems defects that are caused by failure of such manufactured item. We do not warrant grass seed, sod or plantings.
Items Covered for the First Year of the Warranty Period
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Site Work:
Grading
Drainage
Grassed or landscaped areas that are disturbed or damaged due to work on the property in correcting a deficiency |
Settling of ground around foundation walls, utility trenches or other filled areas, which exceeds a maximum of six inches from finished grade established by Builder.
Necessary grades and swales shall be established to provide proper drainage away from Home. Site drainage, under this Warranty, is limited to grades within 10 feet and swales within 20 feet of the foundation of the Home. Standing water shall not remain in these areas for a period longer than 24 hours after a rain, except in swales that drain from adjoining properties or where a sump pump discharges. In these areas an extended period of 48 hours in to be allowed for water to dissipate. The possibility of standing water after an unusually heavy rainfall should be anticipated and is not considered a deficiency. No grading determination is to be made while there is frost or snow or when the ground is saturated. Landscaped areas, which are disturbed during repair work, are defects. |
If Builder has provided final grading, Builder shall fill settled areas affecting proper drainage, one time only, during the first year Warranty period. Builder is then responsible for removal and replacement of shrubs and other landscaping (installed by Builder) affected by placement of the fill. Builder is responsible for initially establishing the proper grades, swales and drainage away from Home. The Builder will restore grades, seed and landscape to meet original condition. |
Standing water outside of defined swales and beyond 10 feet from the foundation of the Home, or which is within 10 feet but is caused by unusual grade condition, water retention around trees or in sodded areas done by Homeowner is not considered a defect. Soil erosion and runoff caused by failure of the Homeowner to maintain the properly established grades, drainage structures and swales; stabilized soil, sodded, seeded and landscaped areas; are excluded from Warranty coverage. The Homeowner is responsible for maintaining such grades and swales once properly established by Builder to prevent runoffs and erosion of soil. Replacement of trees and large bushes, which existed at the time Home was constructed or those, added by the Homeowner after occupancy or those, which subsequently die, are excluded from Warranty coverage. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Wood trim:
Bowed stud walls or ceilings.
Wood framed walls out of plumb.
Warping, checking or splitting of wood framing which affects its intended purpose is a deficiency.
Unsatisfactory quality of finished interior trim and workmanship.
Surface defects in finished woodwork and millwork such as checks, splits, and hammer marks.
Exposed nail heads in woodwork. |
All interior and exterior frame walls or ceilings have slight variations on the finish surfaces. Bowing should not be visible so as to detract from the finished surface. Walls or ceilings which are bowed more that ½ inch within a 36-inch horizontal or vertical measurement are deficiencies. Wood Frame walls which are out of plumb more than one inch in an 8-foot vertical measurement are a deficiency. Minor warping, checking, or splitting of wood framing is common as the wood dries out and is not considered a deficiency. A condition which affects the integrity of the member or any applied surface material is a deficiency. Regarding the quality of finished interior trim, joints between moldings and adjacent surfaces which exceed 1/8 inch in width are defects. |
All interior wood trim, drywall and paint in your home are warranted to be free of defects in materials and workmanship for a period of one year after closing of your home. |
This warranty does not cover shrinkage or expansion of hardwood floors, nail pops, or cracks arising from shrinkage, swelling or minor settlement cracks, restoration or repaired areas except to the original surface supplied with your home. For example, if you paint or paper a wall that subsequently requires repair, we do not assume responsibility for restoring the wallpaper or match any special paint color you may have used.
Wood frame walls which are out of square are not considered deficiencies. Nail holes do not have to be filled where the surface finish is not conducive or so designed to have nail holes filled because of the product. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Drywall:
Drywall cracks.
Defects in drywall finishes caused by poor workmanship which may be manifested as blisters in tape, excess compound in joints, exposed corner beads, nail pops, trowel marks, or other blemishes |
Hairline cracks are not unusual. Cracks in interior gypsum board or other drywall materials exceeding 1/8 inch in width are deficiencies. Slight defects such as occasional nail pops and seam lines are common to gypsum wallboard installation. Blisters in tape, excess compound in joints, trowel marks, exposed corner beads, and other blemishes that are visible from a distance of 6 feet under normal lighting conditions are deficiencies. Nail pops are a defect only when there are signs of spackle compound cracking or falling away. |
All interior wood trim, drywall and paint in your home are warranted to be free of defects in materials and workmanship for a period of one year after closing of your home. |
This warranty does not cover shrinkage or expansion of hardwood floors, nail pops, or cracks arising from shrinkage, swelling or minor settlement cracks, restoration or repaired areas except to the original surface supplied with your home. For example, if you paint or paper a wall that subsequently requires repair, we do not assume responsibility for restoring the wallpaper or match any special paint color you may have used. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Painting:
Painting required as corollary repair because of other work.
Interior paint coverage.
Paint splatters and smears on finish surfaces.
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Necessary repair of a painted surface under this Warranty is to be refinished to match surrounding areas as closely as possible. Natural finish on interior woodwork which deteriorates during the first year of this Warranty is a deficiency. Wall, ceiling and trim surfaces that are painted shall not show through new paint when viewed from a distance of 6 feet under normal lighting conditions. Paint stains on porous surfaces which are excessive, that detract from the finish, and which cannot be removed by normal cleaning methods, are considered deficiencies. |
All interior paint in your home is warranted to be free of defects in materials and workmanship for a period of one year after closing of your home. |
This warranty does not cover restoration of repaired areas except to the original surface supplied with your home. For example, if you paint or paper a wall that subsequently requires repair, we do not assume responsibility for restoring the wallpaper or match any special paint color you may have used. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Carpentry: Rough Carpentry Uneven wood framed floors
Squeaky floors
Bowed stud walls or ceilings
Wood frame walls out of plumb
Warping, checking or splitting of wood framing which affects its intended purpose
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Loud and objectionable squeaks caused by improper installation or loose sub-floor are deficiencies, but a totally squeak-proof floor cannot be guaranteed. Wood floors shall not have more than ¼ inch ridges or depressions within a 32 inch measurement parallel to the joists, or have a total slope in any direction exceeding 1/240 of the room width or length (i.e. a 10’0” wide room shall not be out of level by more than ½ inch). All interior and exterior frame walls or ceilings have slight variations on the finished surfaces. Bowing should not be visible so as to detract from the finished surface. Walls or ceilings that bow more than ½ inch within a 36 inch horizontal or vertical measurement are deficiencies. Wood frame walls which are out of plumb more than one inch in an 8 foot vertical measurement are deficiencies. Minor warping, checking, or splitting of wood framing is common as the wood dries out and is not considered a deficiency. A condition that affects the integrity of the member or any applied surface material is a deficiency. |
All interior wood framing, trim, and drywall in your home are warranted to be free of defects in materials and workmanship for a period of one year after closing of your home. |
This warranty does not cover shrinkage or expansion of hardwood floors, nail pops, or cracks arising from shrinkage, swelling or minor settlement cracks, restoration of repaired areas except to the original surface supplied with your home. For example, if you paint or paper a wall that subsequently requires repair, we do not assume responsibility for restoring the wallpaper or match any special paint color you may have used. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Carpentry: Finish Carpentry
Unsatisfactory quality of finished exterior trim and workmanship
Unsatisfactory quality of finished interior trim and workmanship
Surface defects in finished woodwork and millwork such as checks, splits, and hammer marks
Exposed nail heads in woodwork |
Joints between exterior trim elements, and siding or masonry, which are in excess of 3/8 inch are deficiencies. In all cases, the exterior trim shall be capable of performing its function to exclude the elements. Joints between moldings and adjacent surfaces, which exceed 1/8 inch in width are defects. Finished woodwork and millwork is to be smooth and without surface marks. Finished surfaces, which fall beyond what is reasonably expected in the industry are deficiencies. Material used to fill nail holes has a tendency to shrink and dry up after a period of time and is not considered a deficiency. Nail holes that have not been filled on finished painted woodwork are deficiencies. |
All interior wood framing, trim, and drywall in your home are warranted to be free of defects in materials and workmanship for a period of one year after closing of your home. |
Wood frame walls, which are out of square are not considered deficiencies. Nail holes do not have to be filled where the surface finish is not conducive or so designed to have nail holes filled because of the product. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Doors:
Warped interior or exterior doors
Door binds against jamb or head of frame or does not lock
Door panels shrink and expose bare wood
Door panels split
Bottom of doors rub on carpet surface
Excessive opening at the bottom of interior doors |
Interior and exterior doors that warp so as to prevent normal closing and fit are deficiencies. The maximum allowable warpage of an interior door is ¼ inch when measured from top to bottom vertically or diagonally. Passage doors that do not open and close freely without binding against the doorframe are deficiencies. Lock bolt is to fit the keeper to maintain a closed position. Door panels that have split to allow light to be visible through the door are deficiencies. Where carpet is planned to be installed as a floor finish, the bottom of the doors, which disturb the carpet, are deficiencies. Passage doors from room to room that have openings between the bottom of the door and the floor finish material in excess of 1½ inches are deficiencies. Closet doors having an opening in excess of 2 inches are deficiencies. |
Interior doors are warranted for one year after closing on your home to be free of defects in materials and workmanship. In addition, we will repair or replace doors, at reasonable cost, that become inoperable or that warp more than one-half inch after one heating season. |
This warranty does not cover repair or replacement of doors that warp less than one-half inch during the warranty period. Door panels will shrink due to the nature of the material, exposing bare wood at the edges and are not deficiencies. Where carpet is selected by the Homeowner having excessively high pile, the Homeowner is responsible for any additional door undercutting. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Resilient Floors:
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Readily apparent nail pops are deficiencies. Loud and objectionable squeaks caused by improper installation or loose sub-floor are deficiencies, but a totally squeak-proof floor cannot be guaranteed. Readily apparent depressions or ridges exceeding 1/8 inch is a deficiency in resilient flooring. Resilient flooring or base that lifts, bubbles or becomes unglued is a deficiency. Gaps in excess of 1/8 inch in width in resilient floor covering joints are deficiencies. Wood floors shall not have more than ¼ inch ridge or depression within a 32 inch measurement parallel to the joists, or have a total slope in any direction exceeding 1/240 of the room width or length (i.e. a 10’0” wide room shall not be out of level by more than ½ inch.) |
All resilient floor coverings are warranted to be free of defects in materials and workmanship for one year after closing. |
This warranty does not cover raised nail heads, seam lifting or separation of flooring arising from too much water spillage such as that which may occur around the tub or show areas, damage arising from sharp objects such as spike heeled shoes and furniture legs with sharp edges or small surface areas at the bottom, or damage arising from improper use of caustic cleaning agents. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Ceramic Tile Walls, Floors and Countertops:
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Ceramic tile, flagstone, or similar hard surfaced flooring which cracks or becomes loose is a defect. Sub-floor and wallboard are required to be structurally sound, rigid, and suitable to receive finish. Cracks in grouting of ceramic tile joints are deficiencies. Re-grouting of these cracks is a maintenance responsibility of the Homeowner after the Builder has re-grouted once. |
Ceramic tiled areas are warranted to be free of defects in materials and workmanship for one year after closing on your home. |
This warranty does not cover cracked or broken tiles arising from dropping of heavy objects, hairline cracks that develop in grouting between tiles, any separation that may occur between the bathtub and ceramic tile floor, or cracks, chips or other visible defects not listed on the walk-through report. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Carpeting:
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Seams in carpeting that separate due to improper installation are deficiencies. Wall to wall carpeting that comes loose from its tack strips is a deficiency. |
The carpeting in your home is warranted for a period of one year after closing on your home to be free of defects in materials and workmanship, including seams that are unreasonably visible. |
This warranty does not cover the precise matching of your carpet to the carpet sample because of changes in dye lots, seams in carpeting that are reasonably visible, or reasonably loose carpeting arising from factors such as humidity. Carpeting material is not covered under the Warranty. Stretching that may occur in carpeting is subject to the quality and surface over which it is laid and is not a deficiency. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Thermal and Moisture Protection: Waterproofing, Insulation and Sealants
Leaks in basement or in foundation crawl space
Insufficient Insulation
Inadequate ventilation or moisture control in attics or roofs
Leaks due to snow or driven rain through louvers and vents
Bath or kitchen exhaust fans improperly vented into attic
Water leaks from improper installation of doors or window
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Leaks resulting in actual trickling of water through the walls or seeping through the floor are deficiencies. Insulation, which is not installed around all habitable areas in accordance with established local industry standard is a deficiency. Attics or roofs shall have adequate ventilation to remove moisture, or other approved method of moisture control. Ventilation or other moisture control methods shall be considered inadequate if there is damage to supporting members or insulation due to moisture accumulation. Improperly installed louvers and vents that permit penetration of the elements under normal conditions are deficiencies. Bath or kitchen exhaust fans, which are vented into attics causing moisture to accumulate resulting to damage to supporting members or insulation are deficiencies. Under normally anticipated conditions, no water shall pass beyond the interior face of the door or window unit, overflow into room, or flow into wall cavity. Joints and cracks in exterior wall surfaces and around openings, which are not properly caulked to exclude the entry of water or excessive drafts are deficiencies. |
Necessary action shall be taken to correct basement and crawl space leaks, except those caused by the negligence of the homeowner. Builder shall install insulation of sufficient thickness and characteristics to meet the local industry standards. In the case of a dispute, costs for investigating the sufficiency of insulation and restoring areas to prior condition is to be borne by the homeowner if it is found that the standard has been met by the builder. Builder shall take corrective action to control moisture. Builder will take necessary steps to eliminate penetration of rain or snow under normal conditions if it is determined the installation was improper. Builder shall vent exhaust fans to the outside to correct deficiencies and caulk joints in exterior wall surfaces as required to correct deficiencies one time during the first year of warranty coverage. |
Leaks caused by landscaping improperly installed by the homeowner, or failure of the homeowner to maintain proper grades, are excluded from warranty coverage. Dampness in basement and foundation walls or in concrete basement and crawl space floors is often common to new construction and is not a deficiency. Temporary conditions may cause condensation in crawl spaces that cannot be eliminated by ventilation and/or vapor barrier. Night air may cool foundation walls and provide a cool surface on which moisture may condense. In homes which are left unheated in the winter, the underside of floors may provide a cold surface on which warmer crawl space air may condense. These and other similar conditions are beyond the builder’s control. Maintaining adequate heat and seasonal adjustment of vents in the responsibility of the homeowner. The homeowner is also responsible for keeping existing vents unobstructed. Properly installed louvers or vents may at times allow penetration of rain or snow under strong wind conditions and are not deficiencies. The homeowner must maintain caulking once the condition is corrected. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Plumbing, Water and Sewer Lines:
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A valve or faucet leak due to material or workmanship is a deficiency and is covered only during the first year of the Warranty. Fixtures or fittings are to be judged according to the manufacturer's standards as to use and operation and are covered only during the first year of the Warranty. Some noise can be expected from the water pipe system, due to the flow of water. “Water hammer” in the supply system is a deficiency and is covered only during the first year of the Warranty. Drain, waster and water pipes are to be adequately protected to prevent freezing and bursting during normal anticipated cold weather. |
The plumbing including connection faucets and other fittings, plumbing fixtures such as sinks, tubs and toilets, and the water and sewer lines are warranted to be free of defects in materials and workmanship for one year after closing your home. If the sewer line becomes clogged within 30 days after closing, we will assume responsibility for repairs. |
We will not be responsible for the repair of clogged sewer lines if a foreign substance or article has been introduced to the sewer line and the plumber verifies this fact by observations and/or rodding. This warranty does not cover leaking or dripping faucets arising from worn or defective washers, visible defects other than those noted on the walk-through report, repairs or service for clogging arising subsequent to 30 days after closing, and any whirlpool bath, garbage disposal, water heater, water softener or sump pump installed in your home. Builder is also not responsible for malfunctions which occur by conditions beyond Builder’s control, including freezing, soil saturation, changes in ground water table, or other acts of nature. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Heating, Ventilation and Air Conditioning:
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A heating system shall be capable of producing an inside temperature of at least 70 degrees Fahrenheit as measured in the center of the room a height of five feet above the floor under local outdoor winter design conditions. Note: There may be periods when the outdoor temperature falls below the design temperature, thereby lowering the temperature in the home. When air conditioning is provided, the cooling system is to be capable of maintaining a temperature of 78 degrees Fahrenheit as measured in the center of each room at a height of five feet above the floor, under local outdoor summer design conditions. Note: There may be periods when the outdoor temperature rises above the design temperature, thereby raising the temperature in the home. Ductwork and heating pipes that are run in un-insulated crawl spaces, garages or attics are to be insulated. Basements are not “un-insulated areas”, and no insulation is required. Condensation lines will clog under normal conditions. Noise in ductwork may occur for a brief period when heating or cooling begins to function and is not considered a deficiency. Continued noise in the ductwork during its normal operation is a deficiency. |
The heating, air conditioning, if any, and ventilation systems in your home are warranted to have been installed in accordance with generally accepted industry standards. In addition, the ductwork and registers are warranted to be free of defects in materials and workmanship for one year after closing on your home. |
This warranty does not cover furnace, air conditioning and ventilation units themselves, including exhaust fans, or any defect arising from any cause other than the manner in which such units have been installed. These units are warranted and serviced by the manufacturer, installer and/or supplier. The Homeowner is responsible for balancing dampers and registers and for making other necessary minor adjustments. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Electrical:
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Fuses and circuit breakers which deactivate under normal usage, when reset or replaced are deficiencies during the first year of the Warranty coverage. All switches, fixtures and outlets which do not operate as intended are considered deficiencies only during the first year of Warranty coverage. Ground fault interrupters are sensitive safety devices installed into the electrical system to provide protection against electrical shock. These devices are sensitive and can be tripped very easily. Ground fault outlets which do not operate as intended are considered deficiencies. |
The electrical system including wiring, electrical switches and outlets, electric panel box and circuit breakers are warranted to be free from defects in materials and workmanship for one year after closing on your home. |
This warranty does not cover damage to light fixtures not noted on the walk-through report, or any doorbell chimes, which is covered by the manufacturer’s warranty. The electrical junction box on exterior walls may produce a slight airflow whereby the cold air can be drawn through the outlet into a room. This problem is normal in new home construction. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Kitchen Cabinets & Bathroom Vanities:
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Cabinet doors, drawers and other operating parts that do not function as designed are deficiencies. Warping that exceeds ¼ inch as measured from the face of the cabinet frame to the furthermost point of warp on the drawer or door front in a closed position is a deficiency. Countertops, splashboards, base and wall cabinets are to be securely mounted. Gaps in excess of ¼ inch between wall and ceiling surfaces are a deficiency. |
Kitchen cabinets and bathroom vanities are warranted to be free of defects in material and workmanship for one year after closing. |
This warranty does not cover visible defects not listed on the walk-through report. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Sliding Glass Doors:
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Sliding glass doors that do not operate in conformance with manufacturer’s design standards are deficiencies. |
Sliding glass doors are warranted to be free of defects in materials and workmanship for one year after closing. |
This warranty does not cover broken glass not listed on the walk-through report. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Windows:
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Windows which do not operate in conformance with manufacturer’s design standards are deficiencies. Double hung windows are permitted to move within a 2 inch tolerance, up or down when put in an open position. Any excessive movement exceeding the tolerance is a deficiency. Weather-stripping Is required on all doors leading directly to the outside from a habitable area. Some infiltration is normally noticeable around doors and windows, especially during high winds. Excessive infiltration resulting from openings in poorly fitted doors and windows, or poorly fitted weather-stripping is a deficiency. Insulated glass which clouds up or has condensation on the inside surfaces of the glass is a deficiency. |
Windows are warranted against defects in materials and workmanship for one year after closing. |
This warranty does not cover broken glass or damaged or missing screens not listed on the walk-through report. Window glass and frames will collect condensation on the frame and glass surface when humidity and temperature differences are present. Condensation is usually the result of temperature/humidity conditions in the home. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Laminated Plastic Countertops:
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Countertops fabricated with high pressure laminate coverings that delaminate or have surface cracks or joints exceeding 1/16 inch between sheets are considered deficiencies. |
Countertops are warranted to be free of defects in materials and workmanship for one year after closing. |
This warranty does not cover heat damage, damage caused by abrasive cleansers, or chips or other visible defects not listed on the walk-through report. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Cultured Marble Vanity Tops and Basins: |
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Cultured marble vanity tops and basins are warranted against defects in materials and workmanship for one year after closing. |
This warranty does not cover damage arising from the use of abrasive cleanser or heat damage, or visible defects not listed on the walk-through report. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Roofs, Gutters and Downspouts:
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Roof or flashing leaks that occur under normal weather conditions are deficiencies. Roof shingles which lift or curl during the first year of Warranty coverage or tear loose during normal weather conditions are deficiencies. Water shall drain from a flat or low-pitched room within 24 hours of a rainfall. Gutters and downspouts which leak are deficiencies. Gutters which are improperly pitched to drain water are deficiencies. Roof ventilation ducts should be capped. |
If during the first year after closing on your home, the roof develops leaks due to defects in materials or workmanship, we will repair the roof. |
This warranty does not cover caulking of vents or flues, or damage to exterior elements, including leaks arising from wind damage if the wind exceeds 30 mph in velocity, homeowner’s failure to keep the gutters and downspouts free of obstructions, any attachment or installation through the shingles of any structure or appurtenances not installed by our contractors, or failure to maintain the caulking of vents and flues in proper condition. Where the cause of leaks is determined to result from severe weather conditions such as ice and snow build-up, high winds and driven rains, such leaks are not deficiencies. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Garage Doors:
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Garage doors that do not operate and fit the door opening within the manufacturer’s installation tolerances are deficiencies. Some entrance of the elements can be expected under heavy weather conditions and is not considered a deficiency. |
All garage doors are warranted to be free of defects in materials and workmanship for one year following closing on your home. |
No adjustment is required when cause is determined to result from anyone but Builder’s or Builder’s subcontractor’s installation of an electric door opener. |
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Construction Standard |
Builder/Warrantor Responsibility |
Exclusion |
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Concrete Walks, Patio Steps and Driveway Approaches:
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Minor cracks in concrete slabs are common, but shall not exceed ¼ inch. |
Concrete flatwork is warranted to be free of defects in material and workmanship for one year following closing. |
This warranty does not cover cracking, damages resulting from shifting of concrete due to changes in temperature, settlement or chemicals, or damage arising from heavy vehicles such as moving vans. |
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Concrete Foundation Walls and Floors:
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Non-structural cracks are not unusual in concrete foundation walls. Cracks greater than 1/8 inch are deficiencies. Minor cracks in concrete basement floors are common. Cracks exceeding ¼ inch in width or ¼ inch in vertical displacement are deficiencies. Cracks, which rupture or significantly impair the appearance or performance of the finish flooring material are deficiencies. Except for basement floors or where a floor or a portion of floor has been designed for specific drainage purposes, concrete floors in rooms finished for habitability by builder shall not have pits, depressions or areas of unevenness exceeding ¼ inch in 32 inches. Interior concrete surfaces that disintegrate to the extent that aggregate is exposed and loosened under normal conditions of use are deficiencies. Excessive powdering or chalking of interior concrete surfaces is a deficiency, but should not be confused with normal surface dust that may accumulate for a short period after home is occupied. It is common from the joint to crack between concrete and masonry due to the dissimilarity of the materials. Cracks in excess of ¼ inch are deficiencies. |
We warrant that we will repair all cracks or other damage in concrete foundation walls or concrete floors that permit water penetration into your basement, and repair cracks or structural damage caused by settlement conditions within one year after closing. Repair of non-structural cracks in excess of 1/8 inch by surface patching. These repairs should be made toward the end of the first year of warranty coverage to permit normal stabilizing of the home by settling. |
Concrete slabs within the structure are designed to move at construction and control joints and are not deficiencies. The homeowner is responsible for maintenance of joint material. |
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Asphalt Driveway
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The asphalt driveway and sub-base are warranted to be in good condition as of the time of closing. The driveway will be repaired if settlement or excessive cracks occur due to improperly installed sub-base during the first year following the closing. |
This warranty does not cover repair of normal expansion cracks, damage arising from parking heavy vehicles such as moving vans on the driveway, or from improper care such as gouges made by sharp objects or spills of gas or oil. |
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Exterior Paint, Exterior Wood Trim, Aluminum and vinyl siding:
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Exterior siding which delaminates, splits or deteriorates is a deficiency. The homeowner should be aware that the new finish on repairs or replacement siding might not exactly match the original surface texture or color. Excessive knot and wood stains which bleed through the paint are considered deficiencies. Exterior paints or stains that peel or deteriorate during the first year of ownership are deficiencies. Joints between exterior trim elements and siding or masonry, which are in excess of 3/8 of an inch are deficiencies. In all cases, the exterior trim abutting masonry siding shall be capable of performing its function to exclude the elements.
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All wood, aluminum and vinyl surfaces are warranted to be properly covered with a paint or stain. Exterior paints are warranted to be free of peeling or chipping arising from defects in materials or workmanship for a period of one year from closing. |
This warranty does not cover color-fastness of exterior paints and stains, checks, cracks and peeling of paint arising from causes other than defects in materials or workmanship, variations in stain absorption by exterior woods, shrinkage, cracking, checking and sap pockets in exterior woods which may discolor paint, exterior caulking, or visible defects including denting or marring of vinyl siding not noted on the walk-through report. Fading of paint and stains is normal and subject to orientation of painted surfaces to the climactic conditions which may prevail in the area. Fading is not a deficiency. Varnish-type finishes on exterior will deteriorate rapidly and are not covered by this Warranty. Minor paint splatter and smears on impervious surfaces which can be easily removed is considered to be Homeowner maintenance and are not deficiencies. |
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Masonry:
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Small shrinkage cracks running through masonry and mortar joints are not unusual. Cracks in excess of ¼ inch in width are deficiencies. Small hairline cracks do not affect the structural ability of masonry bearing walls and are not unusual. Vertical or diagonal cracks, which do not affect the structural ability of unit masonry foundation walls are not unusual. Horizontal cracks in the joints of masonry walls are less common but may occur. Cracks 1/8 inch or more in width are deficiencies. Small cracks are common in mortar joints of masonry construction. It is common for the joint to crack between concrete and masonry due to the dissimilarity of the materials. Cracks in excess of ¼ inch are a deficiency. Grout cracks fully and reset loose masonry. |
All masonry is warranted to be free of cracks in excess of ¼ inch and to be free of defects in materials or workmanship for a period of one year from closing. Repair of cracks and voids in excess of ¼ inch by surface pointing should be made toward the end of the first year of warranty coverage to permit the home to stabilize and normal settlement to occur. |
Builder is not responsible for failure to match color or texture, due to the nature of the material. |
Your Obligations The Warranty coverage pays for the cost of labor and materials, within reasonable cost, to correct a covered defect for one year from the Effective Date of Warranty. Your obligations are to care for your home in such a way as to rule out or minimize damage to it. You should be aware that all new homes go through a period of settlement and movement. During this period, your home may experience some minor material shrinkage, cracking and other events, which are normal and customary. Remember that you are responsible for proper maintenance of your home including maintaining Builder-set grades around your home, planting trees and shrubs at the proper distance, and conforming to generally accepted landscape practices for your region. Any damage caused or made worse by your negligence, improper maintenance or changes, alterations or additions performed by anyone other than the builder or his/her agents, is excluded from coverage under this Warranty.
This Warranty does not apply to:
1. Damage to real property that is not a part of your home;
2. Bodily or personal injury of any kind (including physical or mental pain and suffering and emotional distress), medical, hospital, rehabilitation or other incidental or consequential expenses, damage to personal property, or damage to any property of others;
3. Any loss or damage that you have not taken appropriate action to minimize as soon as practicable;
4. Any defect in material or work supplied by anyone other than the builder or its employees, agents or subcontractors, and any covered defect, which was caused by defective material or work supplied by anyone other than the builder or its employees, agents or subcontractors.
5. Any and all consequential loss or damage;
