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If you're experiencing a problem, please fill out and submit the following service request form. You may also want to check out some known problems.   Click here to return to the Warranty Manual.       

For suggestions, or requests for improvements, please use our suggestion form.

Click on "Home" to return to our home page.

Verbal requests will not be processed.

When you submit your service request report, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding service requests reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.     

Please be as specific as possible when describing the problem.

  1. What service is this request for?


  2. Please enter the name of an adult who will be present to grant access to your home:


  3. If there is a particular problem you are reporting, please describe it clearly:

     
  4. Please provide us with the following information in case we need to contact you:

Name:                 

Address:             

Day Phone:         

Evening Phone:  

E-mail:                

          Hours Available:

  Fax to 312-787-7534

If you experience problems submitting this service request, please print it out and fax it to Tanya at (312) 787-7534.
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Known Problems

The following is a list of some known problems with our services; we are working to correct them A.S.A.P.
description of problem #1
description of problem #2
description of problem #3
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Last modified: 09/02/04.