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If you're experiencing a problem,
please fill out and submit the following service request
form. You may also want to check out some known problems. Click
here to return to the Warranty Manual.
For suggestions, or requests for improvements, please use our
suggestion form.
Click on "Home"
to return to our home page.

Verbal requests will not be processed.
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| When you submit your service request report, it will be entered
into our database for tracking purposes. Periodically we will post notices
regarding service requests reported by our customers in the
Known Problems section of this page, and tips or workarounds
on the FAQ page.
Please be as specific as possible when describing the problem.
If you experience problems submitting this service request,
please print it out and fax it to Tanya at (312) 787-7534.
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Known Problems
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The following is a list of some known problems with our services; we are working to correct them A.S.A.P.
 | description of problem #1 |
 | description of problem #2 |
 | description of problem #3 |
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